Q: I noticed that you offer package model numbers (including both the motor and driver), and then you also offer individual motor and driver model numbers. What is the benefit of me purchasing your packages instead of the motors and drivers separately?
A: A package model number will contain the specified motor and its dedicated driver (or controller) as well as the mating connectors, cables, other required accessories, and the operating manual. We also offer a entire line of external accessories such as extension cables, control modules, software, couplings, mounting brackets....etc. Purchasing packages eliminates errors in mismatching motors and drivers, which can be a serious problem in some situations. If you purchase the motors and drivers separately, the motor will only come with an installation manual, and the driver will only come with the mating connectors, some cables, and required accessories. The operating manual will not be included. You can always download any operating manual for our US standard models from our website by doing a part number search. If you don't see the manual online, feel free to contact our tech support group via e-mail/chat/phone.
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